About FanGeek

FanGeek utilizes tailored, client-specific strategies to connect artists with their fans through social media and personal appearances.

In an era of anytime/anywhere media, there’s really no such thing as downtime for artists. From official websites to X (formally known as Twitter), from Facebook to Instagram and Pinterest to pop-culture, science-fiction and horror conventions, fans expect to be able to connect with their heroes on multiple levels.

That’s where FanGeek comes in, with proven strategies that impact and motivate fans while broadening and elevating artists’ reach. Clients inevitably see a ripple effect from our work—longer lines at cons after posting about their upcoming appearances lead to higher follower numbers, which leads to more online chatter about their next projects, which drums up more followers and longer lines at cons. Everything circles back unto itself, as we like to tell clients—and we’ll work with you to keep those circles working together, in harmony.

Jacqueline Day (Founder / Fan Liaison):

Jacqueline began FanGeek in 2000 to provide a Web presence for performers and writers whose work stood to benefit from engagement with the burgeoning online community.

Since then, she has expanded her professional services to encompass all public avenues of communication between artists and their fans, including Web design and management, social media management and personal appearances. A two-time Azbee Award winner, Jacqueline draws on more than 20 years as a journalist and Web professional.

Passionate about facilitating the exchange between artist and consumer, Jacqueline has hosted client events in Los Angeles, Boston, Austin, New Orleans and Chicago.

Sarah Allison (Communications Director / Media Management)

Sarah became a valued member of the FanGeek team in 2021, bringing with her a wealth of experience across various fields driven by her entrepreneurial spirit. She excels in customer service, communication, and conflict resolution, always maintaining a positive attitude.

Her expertise spans website design, social media strategy and engagement, scheduling, graphic design, video editing, merchandise creation and fulfillment, event planning and hosting, and sales. This diverse skill set made her an ideal addition to the team.

Sandy Heikkila (Contract Specialist / Client Services Representative)

Sandy is a seasoned contract specialist and client service representative at FanGeek Agency since 2014. Sandy excels in communication, customer service, conflict resolution, organization, and time management, making her a highly valued member of the team. With 12 years of experience in the convention circuit, she brings a wealth of knowledge and professionalism to her roles, ensuring top-notch service and support for all clients.

Elaine Hom (Client Services Representative)

Elaine has been working with FanGeek Agency since 2018. A retired journalist and PR consultant, Elaine’s experience managing press and media relations helps her provide strategic support to her clients. Her goal is ensuring clients feel safe and secure, and trust that they are in the best hands possible with FanGeek. With a 20+ year career in communications (including the production of red carpet events and press junkets), she specializes in client relations, crisis management, and conflict resolution.

Sam Brooke (Client Services Representative)

Sam has been working for Fangeek since 2023, but has been working the convention circuit as a Client Services Representative since 2013. Though a new addition to the team, she approaches all situations with seasoned professionalism and a positive attitude.

Sam’s professional background includes everything from government technology and security to French Patisserie to event planning and management and beyond. This diverse background allows her to adapt to any situation and communicate effectively to quickly resolve conflict.

Contact Jacqui, Sarah, or Sandy directly if you have any additional questions.

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